Pilot Sanchez

Delete your Pilot Sanchez account

This page explains how to delete your account in Pilot Sanchez, the app by Hearing Software S.L. on Google Play and the App Store, and what happens to your data.

How to delete your account

In the Pilot Sanchez app

  1. Sign in and open the menu.
  2. Go to Settings.
  3. Tap “Delete account”.
  4. Enter your password and confirm with “Delete account”.

On the web

  1. Sign in at pilotsanchez.com and open your account settings (/account/settings).
  2. Scroll to the “Delete account” section.
  3. Enter your password and type DELETE in “Type DELETE to confirm”.
  4. Click “Delete my account”.

Go to account settings

Can't do it yourself?

If you can't sign in or something goes wrong, ask us to delete your account from the email address you registered with:

Data that is deleted

  • Your account: email, name, username and password.
  • Your flights, recorded GPS tracks, flight analyses and live tracking sessions.
  • Aircraft you own, except those you share with other pilots (see below), and your aircraft access or verification requests.
  • Your preferences, subscription entitlements, tracking device keys and app sign-in sessions.
  • Your school or club memberships. If you were the only member and the organization has no aircraft, the organization is deleted too.

Data that is kept, and for how long

  • School or club aircraft aren't yours, so they stay with the organization. Aircraft you own but share with other pilots aren't deleted either: they stay available to them, no longer linked to your account.
  • A technical record that an account was deleted, containing only counts and no personal data.
  • Encrypted backups may contain your data until they expire: at most 8 weeks.
  • Server and security logs, for a limited period to investigate incidents.
  • If you authored published blog posts, the posts stay online and the account is anonymized and deactivated instead of deleted.

More details in our Privacy Policy